LiveAn AI receptionist on your own WhatsApp number

Every WhatsApp message,

A WhatsApp assistant that answers your customers in under a minute, during your busy day and after you close, so your team can focus on the customer in front of them. It replies in their language, books them in, hands the hard ones to you and keeps your records up to date.

Join the founding waitlist Try it on WhatsApp
English, Bahasa Malaysia & 中文 Keeps your existing number Free setup · No lock-in contract
app.flowlzy.com/inbox
The Flowlzy inbox with a customer's conversation, booked by the AI
Booked into your calendar
Sat 26 Sep · 2:00 PM · Scaling & polishing · Aina
Daniel needs a person
Team alerted at 11:20 PM · AI paused
Dental clinics Medical & aesthetic clinics Salons & beauty Tuition centres Driving schools Law firms Fitness studios Property agents
24/7Every message answered, in busy hours, after closing, weekends and public holidays
3Languages, and the mix of them people really type
<1 minTo reply, day or night. 97% of replies in live use arrive within a minute
0Made-up prices. Every price is checked against your list before it's sent
The problem

Your customers want an answer now. In the middle of your busy day, and after you close.

A price question while your team is with a customer, a "can I come in today?" at lunchtime, a booking at 11 PM or on a Sunday. Each one is a customer deciding where to go.

A slow reply is a lost booking

People message three places and go with the one that answers. Tomorrow morning is too late.

Your team can't live on WhatsApp

Every reply typed by hand is time taken from the customer in the chair, and nothing gets written down.

A chatbot isn't a receptionist

It has to know your prices, book real slots, and know when to stop and get a person. Most don't.

How it works

One night at a dental clinic

Follow one message from 11:42 PM to the next morning. This is what Flowlzy does, in order.

11:42 PM · Friday

Aina asks a question. It's answered in seconds.

In her language, from the prices and hours you've verified. Not a menu, not a form. A reply that sounds like your front desk.

  • English, Bahasa Malaysia and Chinese, including the mix people really type
  • Prices only from facts you've confirmed
  • Understands voice notes and photos
Message our demo clinic
11:43 PM

She picks 2 PM. It's in your calendar before she puts her phone down.

A real slot, from your real calendar. The service, the dentist and her notes are all on the booking. She gets a reminder the day before.

  • Books into Cal.com or Google Calendar
  • Or collects the request for your team to confirm, if you prefer
  • Never says "confirmed" unless it really is
The Flowlzy calendar with the week's appointments
Booked
PatientAina Rahman
ServiceScaling & polishing
WhenSat 26 Sep · 2:00 PM
ReminderFri 6:00 PM
11:20 PM · the same night

Daniel is in pain. This one needs a person.

The AI doesn't diagnose and doesn't guess. It tells Daniel a real person will reply in this chat, and your team's phone lights up.

  • Emergencies, complaints and "can I speak to someone" go to your team at once
  • You choose whether the AI keeps answering other questions meanwhile
  • It never books or promises on your team's behalf
Flowlzy · staff alert · 11:20 PM
Daniel Lim needs a person

Swollen, painful tooth since last night. Asked to be seen today.

Reply to Daniel
The Needs-you screen on a phone, with Daniel at the top
9:00 AM · Saturday

You open the app. Nothing slipped.

Eleven people wrote overnight. Four are booked. Daniel is at the top of the list. There's a brief waiting that took you nothing to write.

  • What needs a person, first
  • Today's appointments, the way they'll happen
  • A short brief of the night, every morning
app.flowlzy.com/overview
The Flowlzy overview on a Saturday morning
Since you closed
All day, every day

And every conversation is written down for you.

Who they are, what they want, how likely they are to book, and where they are in your pipeline. Even when your team is the one replying.

  • Summary, lead score and labels on every chat
  • Your own stages: the AI suggests the move, you accept it in one click
  • It stops asking returning customers what it already knows
Priya Nair · summary

Confirmed Thursday 10:00 AM for a check-up with Dr. Lee. Returning patient, prefers mornings.

Check-upPrefers morningsReturning
Lead score8/10
Your stages
New
Qualified
Booked
Customer
Your rules

You decide how far it goes

It's your front desk. When it answers, what it may say, and what it must never do.

Who answers when

The AI answers every message, day and night, so your team is free for the work in front of them. Anyone can step into a chat.

AI repliesTeam replies, AI keeps the records

Never makes up a price

Every reply is checked against the prices you've verified before it's sent. A number that isn't on your list is held back and comes to you as a question.

Scaling & polishingRM 150
Teeth whiteningRM 850
VeneersNot on your list, so it asks you firstRM 1,200

Tested before it goes live

Chat with it privately first and correct anything you don't like. It only starts answering customers once its own checks pass.

Quotes a verified price
Hands an emergency to the team
Books a real open slot
Ready to go live
Languages

Speaks your customers' language

English, Bahasa Malaysia and Chinese, and the mix of them people really type. It replies in whatever each customer writes in.

Voice notes and photos too
The app

Your whole front desk, in one place

Real screens from the app, shown with a sample clinic. It moves on its own, or click any screen.

Getting started

From first call to live

We set it up with you. The app walks you through each step and won't go live until it's ready.

1Connect WhatsAppYour WhatsApp Business number, through Meta's official platform.
2Teach your AIA short interview about your services, tone and rules, or start from a ready set for your industry.
3Hours & locationSo it knows when you're open and where to send people.
4Add knowledgePrice lists, posters, FAQs and verified prices.
5Test itChat with it privately and correct anything you don't like.
Go liveIt switches on only after its checks all pass.
Grow your business

More customers in, fewer slipping through

Everything here is in the app today. Switch on what fits your business.

Knows who came from your ads

Customers who tapped your Facebook or Instagram ad are marked in the inbox, with how long your messages to them stay free.

Tells your ads what worked

When a customer from an ad books or visits, Meta is told, so your ads learn which clicks turn into real customers.

Missed a call? It writes back

If you can't pick up a WhatsApp call, the caller gets one message so the conversation carries on in chat.

The same person, every visit

A customer who comes back after a while goes to the teammate who helped them last, and that person is told.

Asks the right questions

Up to five questions you choose, asked naturally, never like a form. The answer can send the customer to the right person on your team.

Words it will never use

List the words you don't want said. Every reply is checked, and a sentence that slips one in is removed before it goes out.

Adds up the bill, correctly

"How much for two fillings and a scaling?" It totals your verified prices, and a total that doesn't match them is never sent.

Offers customers can swipe

Send promotions as picture cards, up to ten in one message, each with its own picture, text and a button to book.

Free tool: make a WhatsApp link and QR code for your Instagram bio, flyers or shop counter. See every feature

Your data

Your customers' chats stay yours

You're trusting us with the conversations your business runs on. Here's how we look after them.

Kept separate

Every business's chats are walled off from every other business on Flowlzy, right down to the database.

Encrypted

Messages are encrypted when stored and when sent. Your WhatsApp and calendar keys are encrypted too.

Official WhatsApp

Connected through Meta's WhatsApp Business Platform, not an unofficial workaround that puts your number at risk.

PDPA 2010

We handle personal data under Malaysia's Personal Data Protection Act. Export, correct or delete it whenever you ask.

The AI provider doesn't keep your customers' messages after writing each reply. Read our Privacy Policy and Data Processing terms.

A note from the founders

We don't have a wall of client logos yet. We'd rather tell you that than fake one.

We built Flowlzy after watching clinics lose patients to slow WhatsApp replies, night after night. Every "AI receptionist" we tried was a menu bot that couldn't book, couldn't be trusted with a price and never knew when to fetch a person.

So we built one that can, and we're setting it up for our first businesses ourselves. If you join as a founding client, you'll be working with the three of us directly, and what you need will shape what we build next.

Max, Ryan & ChristCo-founders, Flowlzy · Kuala Lumpur
Message us directly
Pricing

Every feature. One quote.

We're onboarding our first businesses one by one and setting each one up with them. No feature tiers: you get the full receptionist, the app and hands-on setup from our team.

Join the founding waitlist Get a quote on WhatsApp
Free setup with our team No lock-in contract Cancel anytime
  • AI receptionist on your number
  • Calendar booking or team-confirmed requests
  • Handover alerts to your team
  • Concierge, Inbox and Overview
  • After-hours and read-only modes
  • Verified prices and instant answers
  • Your own stages and a nightly brief
  • Reminders, templates and broadcasts
  • Team accounts with roles
  • Setup and support from our team
Founding clients

Join the queue. Be one of our first 10.

We're setting Flowlzy up for 10 founding businesses, one at a time, with the founders on every setup. Join the waitlist and we'll message you on WhatsApp when your slot opens.

  • A founding price, locked inLower than we'll charge later, and it stays that way for as long as you're with us.
  • Set up with you by the foundersWe connect your number, teach the AI your services and prices, and test it with you before it goes live.
  • A direct line to the teamQuestions answered on WhatsApp by the people who build Flowlzy.
  • A say in what we buildFounding clients' requests go to the top of our list.
10 founding spots · first come, first served

We'll only use this to contact you about Flowlzy. See our Privacy Policy.

Questions

Common questions

Anything else? Message us on WhatsApp and we'll reply within a business day.

Ask on WhatsApp
Do I need a new WhatsApp number?

No. Flowlzy connects to your existing WhatsApp Business number through Meta's official WhatsApp Business Platform, so your customers keep messaging the same number they always have. Once it is connected, your team answers from the Flowlzy inbox instead of the WhatsApp app on a phone.

Will the AI make up prices or promises?

No. Prices come only from facts you have verified. Every price is checked before it is sent, and anything not on your list is held back and passed to you as a question. It never tells a customer a booking is confirmed unless it really is.

What if a customer has an emergency or wants a person?

The AI tells the customer a real person will reply in the same chat, and your team gets an alert straight away. You decide whether the AI keeps answering other questions meanwhile or goes quiet until you've dealt with it.

Can my team still reply themselves?

Yes. Reply from the Flowlzy inbox any time and the AI steps back for that chat. Or set the AI to reply only after hours, so your team handles the day and the AI covers the night.

Can I see everything the AI says?

Every conversation is in your inbox with a summary, lead score and stage. You can take over any chat, pause the AI for one customer, or switch it off for everyone with one switch.

Which languages does it speak?

English, Bahasa Malaysia and Chinese, including the mix of them people really type. It replies in the language the customer writes in.

Does it work with my calendar?

Yes. Connect your calendar and it books real open slots. Prefer to confirm bookings yourself? Turn booking off and it collects each request in Concierge for your team to confirm.

Is my customers' data safe?

Each business's chats are kept separate from every other business, encrypted when stored and when sent, and handled under Malaysia's PDPA 2010. You can export, correct or delete your data at any time. The details are in our Privacy Policy.

What does being a founding client mean?

We're taking on our first 10 businesses one at a time. Founding clients get a locked-in founding price, setup done with them by the founders, a direct line to our team, and first say in what we build next. Join the waitlist and we'll message you when your slot opens.

What does it cost?

Our founding clients get every feature on one plan, priced on a short call. Setup is free, and there's no lock-in contract. Join the waitlist, or message us on WhatsApp for a quote.

See it for yourself

See it answer your customers

Message our demo clinic on WhatsApp and see how it replies. Or book a 20-minute demo and we'll set it up for a business like yours.

Join the founding waitlist Try it on WhatsApp Book a demo